Cosmo Optical

الشروط والأحكام

1. Introduction

By using this website and placing any purchase order, you agree to comply with these Terms and Conditions. Please read them carefully before completing any purchase.

2. Products and Services

We offer prescription eyewear, sunglasses, and prescription lenses. Some products are manufactured or prepared to order based on measurements or prescriptions entered by the customer.

3. Information Accuracy

The customer is responsible for the accuracy of all information entered, including:

  • Name and contact details
  • Shipping address
  • Prescription
  • Insurance information

The website is not responsible for any errors resulting from incorrect information entry.

4. Orders and Payment

Orders are confirmed after payment completion. The store reserves the right to cancel any order in case of pricing errors, product availability issues, or incorrect customer information.

5. Shipping and Delivery

Orders are shipped after confirmation and preparation. Delivery time is estimated and may vary depending on the region and shipping company.

6. Insurance Orders

When selecting payment through insurance:

  • The customer confirms the accuracy of the entered insurance information.
  • The selected co-payment rate is considered preliminary.
  • A coverage request is submitted to the insurance company after order completion.
  • The order will not be processed or shipped until coverage is approved.
  • If the co-payment rate differs, the customer must pay the difference before shipping.
  • If the insurance company rejects the claim, the order can be cancelled or completed without insurance.

7. Intellectual Property

All website content including images, text, and logos are the property of the store and may not be used without permission.

8. Limitation of Liability

The store is not liable for any damages resulting from misuse or improper use of the products.